The deal desk your revenue team is missing.
We design, build, and run Deal Desk and quote-to-cash operations for B2B SaaS companies — from first hire to global function. Built by operators who did it at Slack, Zoom, Intercom, and Front.
No deal desk is a decision. It's just one nobody signed off on.
81% of revenue leaders say their deals are more complex than ever (Gong) — bigger buying committees, procurement and security review, consumption pricing, multi-year structures. Complexity is compounding. Most quote-to-cash processes aren't.
Discount creep becomes your price book
Every non-standard deal negotiated from scratch, every exception unlogged. Last quarter's "one-time" concession is this quarter's opening ask — and net revenue retention quietly pays for it.
Your CFO is a one-person approval queue
Approvals live in Slack threads and hallway pings. Deals sit while the buyer's procurement window closes: once review drags past 48 hours, win rates fall by 15–20 points (Gong revenue intelligence).
Approval latency shows up in attainment
Only 51% of AEs hit quota in 2024, down from 66% in 2022 (Pavilion B2B SaaS Benchmarks) — and a meaningful share of the miss traces to stalled non-standard deals, not pipeline.
Sellers are doing deal desk work, badly
Reps spend roughly 30% of their time actually selling (Salesforce, State of Sales). The rest goes to quote wrangling, redline chasing, and internal approval archaeology — the exact work a desk exists to absorb.
From zero-to-one build to fractional leadership.
We've stood up two deal desks from scratch and rebuilt several more. Every engagement leaves you with the operating system — intake, thresholds, SLAs, playbooks, and the CPQ to enforce them — not a slide deck.
We measure ourselves the way you measure a desk: velocity, quality, and revenue.
Built deal desks at four of SaaS's fastest-growing companies.
Anna has spent a decade building and scaling commercial operations inside some of SaaS's fastest-growing companies. At Zoom, she managed a 15-person commercial operations team through the run-up to IPO — including the largest enterprise deal in the company's history at the time. At Slack, she built the order management governance structure that carried the company through its NYSE direct listing.
She was then recruited — twice — to be the first deal desk hire: at Intercom, where the approval structures and playbooks she built still run the desk today, and at Front, where she led Global Deal Desk as a direct report to the CFO, redesigned Salesforce CPQ for consumption billing and multi-year escalators, and drove a 45% lift in average sales price.
Deal Desk Partners is that experience, productized: the intake forms, approval matrices, discount guardrails, and CPQ patterns that took four companies from deal chaos to deal discipline — now available to yours.
Let's talk before the quarter closes.
Bring us your gnarliest in-flight deal, your discount report, or your approval SLA data. The first conversation is a working session, not a pitch.